On December 12, 2024, Answers Media Network hosted a virtual event featuring a session titled, Driving Efficiency and Cost Savings Through Closed-Loop Referrals: Interoperability Lessons from UPMC, with speakers Mike Gordon, Dr. Kristian Feterik, and Dr. José Francisco Abad. They discussed how UPMC used IT investments to develop an automated, closed-loop referral system integrating EHR physician consults with a centralized intake department.