Disclosures & Communications

Additional Disclosures – ONC Certification Criteria for Health IT

SES Direct users conduct health information exchange with other users of certified Electronic Medical Record systems, members of health information organizations and any other user of a trusted Health Information Services Provider (HISP) that supports the transmittal, processing and receipt of Direct messages. Direct messages may include clinical data, notes, discharge summaries, transitions of care notifications, and other health-related information. Our SES Direct offerings support related Promoting Interoperability and Meaningful Use requirements for sending and receiving transitions of care summary documents.

Use of our certified module allows users to exchange messages with all third-party HISPs with whom we have a trust agreement or who are part of a trust community or trust bundle in which we participate.  Under the requirements of those agreements and those trust communities, bundles and associated frameworks, and our security policy, our Direct messaging solutions are restricted and users may be unable to exchange messages with users of third-party HISPs which are outside those existing agreements, communities, bundles, or trust frameworks.  Should a user wish to establish a new connection with a third-party HISP outside of these existing agreements and frameworks, the user may contact Secure Exchange Solutions support (support@secureexsolutions.com), and identify the third-party party HISP along with contact information for that HISP.  We will establish, maintain and support technology to manage the new connection, provided that the third-party HISP must agree to accept our connection and trust agreement and abide by the best practices set by industry trust communities. We will make every good faith effort to establish such connectivity within a reasonable time frame (no longer than 30 days). However, we do not warrant that we will be able to establish agreements and required connections with all third-party HISPs.

We do not impose any contractual, technical or practical limitations to the use of Direct messaging to securely communicate with other Direct messaging users other than certain limits on use of our Direct messaging solutions for certain commercial (non-clinical) messages and restrictions on connecting our Direct messaging service to third-party HISPs outside of our established trust relationships.